BSB40120

Certificate IV in Business

Workplace hybrid 

ACT, SA & NSW subsidies available 

12 months

Start date

Monthly intake

Units of study

12 units; 6 core and 6 electives

Entry requirements

Entry requirements apply.

Location

Online 

Overview

The BSB40120 Certificate IV in Business qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountability. 


Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

ARC Training Entry Requirements

  • Be an existing worker in the industry;  
  • Be at least 15 years old; 
  • Have 12 months work experience or hold a Certificate III level qualification in Business; 
  • Complete a Language, Literacy and Numeracy assessment and achieve ACSF level 4 across all domains  
  • Provide your Unique Student Identifier (USI) 
  • Have reasonable digital literacy skills to participate in an online classroom environment 

Possible Job Roles

  • Personal Assistant 
  • Office Administrator 
  • Sustainability Manager 
  • Sales Assistant 
  • Sustainability Officer 
  • Trade Coordinator 
  • Exporter 
  • Importer 
  • Assistant Records Manager 
  • Analyst 
  • Customer service assistant 
  • Administrator 


ARC Training does not guarantee successful completion of this course or guarantee employment.



Duration

Students will complete 49 weeks of training during a 12-month period. * 


*Subject to public holidays and RTO closure periods.

Delivery Mode

The BSB40120 Certificate IV in Business is offered as a workplace hybrid model. 


Workplace hybrid is a blended delivery of online classroom attendance and workplace activities. Students must be working in the industry to enrol. 


Each unit of competency will be delivered over four weeks, and students must attend a digital 2-hour session per unit. 

Qualification Structure

There are twelve units of competency to complete, comprising six core units and six elective units of competency.   



Core units

Unit Code Unit Title
BSBXCM401 Apply communication strategies in the workplace
BSBWRT411 Write complex documents
BSBCRT411 Apply critical thinking to work practices
BSBTWK401 Build and maintain business relationships
BSBWHS411 Implement and monitor WHS policies, procedures and programs
BSBTEC404 Use digital technologies to collaborate in a work environment

Electives

Unit Code Unit Title
BSBOPS402 Coordinate business operational plans
BSBPEF401 Manage personal health and wellbeing
BSBPEF502 Develop and use emotional intelligence
BSBSTR502 Facilitate Continuous Improvement
BSBOPS404 Implement customer service strategies
BSBOPS403 Apply business risk management processes

Course Cost

Government funding may be eligible for eligible students in ACT and NSW. Please see the relevant state fee schedule.  

 
This course may also be delivered nationally as a fee-for-service offering. 

 

Payment plans with ARC Training are available. 

 

Student support
 

  • LLN support 
  • Tutorials 
  • Assessment support 


Support Services

  • LLN support 
  • Tutorials 
  • Assessment support 

Policies, Terms & Conditions

For the relevant information, visit our policies, terms and conditions page here.