BSB30120

Certificate III in Business

Workplace hybrid 

ACT, SA & NSW subsidies available 

12 months

Start date

Monthly intake

Units of study

13 units; 6 core and 7 electives

Entry requirements

Entry requirements apply.

Location

Online 

Overview

This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance. 


Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

ARC Training Entry Requirements

  • Be an existing worker in the industry;  
  • Be at least 15 years old; 
  • Complete a Language, Literacy and Numeracy assessment and achieve ACSF level 3 across all domains  
  • Provide your Unique Student Identifier (USI), or consent to ARC to apply for a USI on your behalf. 
  • Have reasonable digital literacy skills to participate in an online classroom environment 

Education pathways

  • BSB40120 Certificate IV in Business 
  • BSB50420 Certificate IV in Leadership and Management

Possible Job Roles

  • Medical Receptionist 
  • Records Clerk 
  • Administrative Assistant 
  • Customer Service Representative 
  • Medical Secretary 
  • Data entry operator 
  • General clerk 
  • Sales assistant 


ARC Training does not guarantee successful completion of this course or guarantee employment.



Duration

Students will complete 40 weeks of training during a 12-month period. * 



*Subject to public holidays and RTO closure periods. 

Work Placement

Students must complete 120 hours of work placement in a care facility. This may be completed in your current workplace if appropriate.

Delivery Mode

The BSB30120 Certificate III in Business is offered as a workplace hybrid model. 


Workplace hybrid is a blended delivery of online classroom attendance and workplace activities. Students must be working in business services, administration, or office roles to enrol.  


Each unit of competency will be delivered over three weeks, and students must attend a digital 2-hour mandatory session and 2-hour tutorial per unit (four hours total across each unit). 

Qualification Structure

There are 13 units of competency to complete, comprising six core units and seven elective units of competency. 

Core units

Unit Code Unit Title
BSBSUS211 Participate in sustainable work practices
BSBWHS311 Assist with maintaining workplace safety
BSBPEF201 Support personal wellbeing in the workplace
BSBTWK301 Use inclusive work practices
BSBXCM301 Engage in workplace communication
BSBCRT311 Apply critical thinking skills in a team environment

Electives

Unit Code Unit Title
BSBTEC301 Design and produce business documents
BSBTEC302 Design and produce spreadsheets
BSBPEF301 Organise personal work priorities
BSBXTW301 Work in a team
BSBOPS305 Process customer complaints
BSBOPS303 Organise schedules
BSBTWK301 Use inclusive work practices

Course Cost

Government funding may be eligible for eligible students in ACT and NSW. Please see the relevant state fee schedule.  

 
This course may also be delivered nationally as a fee-for-service offering. 

 

Payment plans with ARC Training are available.

Support Services

  • LLN support 
  • Tutorials 
  • Assessment support 

Policies, Terms & Conditions

For the relevant information, visit our policies, terms and conditions page here.